Community Retail Pharmacy Policies & Procedures

 

 

Includes Controlled Substances Protocols &

USP 800 Hazardous Drug Control Program &

Anti Kickback Policies

 

 

October Sale!  Was $599 Now $299

 

Questions?  Call (323) 250-9908

 

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Many states have laws that require every pharmacy to have a current policy and procedures manual. Creating such a manual can seem overwhelming, and ensuring that it works and maintaining it can make it seem every more so. However, when broken down into its individual pieces, constructing one becomes much less daunting!
 
What is a Policy?
A policy is a course or plan of action, especially of administrative action. Policies are based on the self-interest of the pharmacy team who is responsible for the dispensing of prescriptions. Policies benefit the pharmacy team even more than the pharmacy owner because they keep the pharmacy operations running efficiently. Thus, policy development and implementation should involve all team members in order for the process to work smoothly.
 
What is a Procedure?
A procedure is simply a course of action intended to achieve a result; it is a manner of proceeding or acting. Writing down the procedures is helpful in conducting business as a team and knowing which team member is responsible for each aspect of a procedure. Team members are able to work together more effectively when they know expected outcome for various scenarios.
 
Why do we need a policies & procedures manual? 
A policies and procedures manual is a very useful tool! Although there are laws in some states that require that a manual be on file, there are many of different ways to create and utilize this document..
 
Including working policies and procedures can protect a pharmacy if liability issues arise. Furthermore, the existence of written policies and procedures may lessen a pharmacist’s or pharmacy’s exposure because standards of practice or quality/compliance measures protect against error.
 
A policies and procedures manual is also an excellent reference source for standards of practice or instructions for accomplishing certain tasks within the pharmacy. It is also a beneficial tool during training of new employees. For example, policies and procedures for tasks such as automated dispensing equipment can also be a good starting point for training new employees or employees who are expanding their responsibilities.
 
Also, having specific policies and courses of actions for different situations can improve the safety in the pharmacy since every team member knows exactly what should occur in various situations. Policies and procedures relating to health issues in the pharmacy can include anything from hand washing to staying home due to illness, and can make the employment place safer for employees and patients.
 
As pharmacies develop new policies and procedures, or make an ultimate decision on what to do in certain situations, it is easy to forget the other policies that are in place or the policies for scenarios that do not frequently occur. A polices and procedures manual will help prevent both management and employee absent-mindedness in all situations and is worth the effort that must be expended. In actuality, writing policies and procedures and placing them in the manual is much easier than writing, posting, and keeping track of memos!

Pharmacy Policies and Procedures Include the Following Categories:

 

  • Controlled Substances Protocols
  • USP 800 Hazardous Drug Control Program (Required Dec 1st, 2019)
  • Anti Kickback Policies
  • HIPAA Privacy & Security
  • Administrative 
  • Personnel Education & Training
  • Human Resources
  • Safety & Infection Control
  • Pharmacy Operations
  • Quality Improvement Program 
  • Patient Records 
  • Business Associates Guidelines

 

 

The first step in opening your pharmacy is developing or buying a set of pharmacy policies and procedures.  Pharmacy policies and procedures describe in great detail exactly how you plan to run your pharmacy in compliance with all state, insurance payor, and accrediting organization’s rules. 

 

These policies and procedures are the backbone of starting your pharmacy and describe how you will: fill prescriptions for customers, keep customer records, maintain a safe OSHA complaint facility, operate human resources, perform performance management, perform accounting functions, and much, much more. 

 

You can spend months writing your own (they should be between 200-250 pages long) or purchase them from our website currently on sale for $299.  Our policies and procedures are the cheapest and most comprehensive that you can buy.  You must have a set of policies and procedures prior to your inspections, they are the first thing the inspector will ask to see when they come through your front door!

The only Pharmacy Policies and Procedures Manual that you need to pass inspection.

 

 

 

Click, Pay, and Instantly Download and your Pharmacy's Policies & Procedures manuals.  Enter your personal pharmacy's information into the header of the document and you're ready to print.  Fully customizable in 5 minutes!

 

 

 

Your Purchase Includes:

 

 

-USP 800 Policies to remain compliant after the Dec 1st, 2019 deadline

-Controlled Substance Policies

-All of the written company policies needed to pass your Site Inspection
-Policies & processes necessary to operate a successful Pharmacy
-Structure for a Quality Assessment and Improvement Program
-Complete written company policies in the following categories:

 

  • Controlled Substances Protocols
  • USP 800 Hazardous Drugs Control Program
  • Anti Kickback Policies
  • Administrative 
  • HIPAA Privacy & Security
  • Personnel Education & Training
  • Human Resources
  • Safety & Infection Control
  • Pharmacy Operations
  • Quality Improvement Program 
  • Patient Records 
  • Claims and Billing Compliance 
  • Business Associates Guidelines

 

 

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